THE BANK IS ALWAYS OPEN WITH OUR DIGITAL SERVICES.
From the Relyance App to Apple Pay, online banking to mobile deposits, we have an array of ways to keep you connected to your accounts.
Digital Banking
Bank when and where it works for you.
Digital Banking gives you secure access to your Relyance Bank accounts from your computer, tablet, mobile browser, or the Relyance Mobile App.
New to Digital Banking? Enroll online in just a few minutes and start managing your accounts from wherever you are.
What You Can Do
- Check account balances and recent activity
- View transaction history
- Transfer funds
- Pay bills
- Make loan payments
- Manage debit card controls
- Set account alerts
- View statements and documents
- View account and routing number information
- View check images and deposit activity
- Add your card to supported digital wallets
Relyance Mobile App
Take Relyance Bank with you.
The Relyance Mobile App gives you the convenience of Digital Banking from your mobile device. Check your balance, see whether a deposit has posted, transfer funds, pay bills, manage cards, deposit checks, receive alerts, and more without having to call or stop by a branch.
Download: Download on the App Store
Download: Get it on Google Play
App Features
- Check balances
- View recent transactions
- Transfer funds
- Pay bills
- Make loan payments
- Manage debit cards
- View statements and documents
- Use Mobile Check Deposit
- Use biometric login when available on your device
Security and Fraud Tools in the App
- Turn your debit card on or off in real time
- Restrict debit card transactions by dollar amount, transaction type, merchant type, or location
- Receive real-time push notifications for debit card activity
- Set account and transaction alerts
- Use alerts to help monitor balances, deposits, payments, and other account activity
Debit Card Controls
Control your debit card directly from the Relyance Mobile App.
Debit Card Controls allow you to instantly turn your card on or off and customize card activity by transaction type, dollar amount, merchant type, or location.
Benefits
- Temporarily turn your card off if it is misplaced
- Turn your card back on when you are ready to use it
- Set limits that help match how and where you use your card
- Receive alerts when your card is used
Important card safety note
Debit Card Controls can temporarily disable your card, but they are not a replacement for reporting a lost or stolen card. To report a lost or stolen card, call 1-855-365-RELY (7359). |
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Account Alerts and Notifications
Stay connected to your accounts with real-time notifications.
Set up alerts to help you monitor account activity, debit card activity, balances, deposits, payments, and other transactions.
Notification Options
- Push notifications through the Relyance Mobile App
- Text message alerts
- Debit card activity alerts
- Fraud monitoring alerts when suspicious activity is detected
Relyance Bank customers are automatically enrolled in 24/7 debit card fraud monitoring. Our fraud center may text or call you to confirm specific debit card transaction activity. Please make sure Relyance Bank has your current cell phone number on file so we can reach you when needed.
Mobile check deposit
Deposit checks without visiting a branch or ATM.
Mobile Check Deposit is available through the Relyance Mobile App for eligible customers.
Benefits
- Deposit checks from your phone
- Save trips to the bank
- Submit check images securely through the app
- Receive confirmation when your deposit is submitted
Mobile Check Deposit is available only through the Relyance Mobile App is subject to approval, eligibility requirements, deposit limits, and the terms and conditions of the Mobile Deposit Agreement.
bill pay
Pay bills securely through Digital Banking and the Relyance Mobile App.
Benefits
- Pay bills from one secure place
- Schedule one-time payments
- Schedule recurring payments
- Set up payments in advance
- View payment history
- Manage payments when it is convenient for you
digital wallets
Add your Relyance Bank debit or credit card to a supported digital wallet for a fast, secure, and convenient way to pay in stores, online, and in apps.
Supported Digital Wallets
- Apple Pay®
- Google Pay™
- Samsung Pay
Benefits
- Pay with your phone, smartwatch, or compatible device
- Use your existing Relyance Bank debit or credit card
- Enjoy fast contactless checkout wherever supported
- Add another layer of security because your actual card number is not shared with merchants when using a supported digital wallet
To get started, add your Relyance Bank card to your preferred digital wallet and follow the steps on your device.
Availability may vary by device, operating system, and card eligibility. Apple Pay, Google Pay, and Samsung Pay are trademarks of their respective owners.
E-statements and Documents
Access statements and documents securely through Digital Banking.
Benefits
- Available at no additional cost
- Access statements from virtually anywhere
- Reduce paper clutter
- View, save, or print statements
- Help protect your private information by reducing paper mail
Security and Fraud Protection
Keeping your information secure is a top priority. Digital Banking includes security features designed to help protect your accounts and give you more control over your banking activity.
Security Features
- Secure access to your accounts
- Account and security alerts
- Debit card controls
- Fraud monitoring and prevention tools
- Customer safety resources
Fraud Awareness Notice
Fraud texts, calls, and emails may look like they are from Relyance Bank or a fraud center. Use caution before responding, clicking links, or sharing information.
Relyance Bank will never call you and ask:
- Ask for your Digital Banking password
- Ask for your full debit card number
- Ask for your PIN or security code
- Ask you to read back a one-time verification code*
- Ask you to save or share your login credentials
Do not share your Digital Banking username, password, PIN, debit card number, or verification codes with anyone. Avoid saving your Digital Banking password on shared or public devices.
If you receive a message and are unsure if it is real, do not reply and do not click any links. Contact Relyance Bank directly at 1-855-365-RELY (7359). Suspicious messages can also be reported to CustomerSafety@relybank.com.
*If you contact us, we may ask for this information to verify your identity. However, we will never call you and ask you to provide it.
Important Information
Mobile banking services are subject to eligibility, enrollment, and applicable terms and conditions. Message and data rates may apply. Mobile Deposit is subject to approval and eligibility requirements. Card Controls and Alerts are available for eligible Relyance Bank debit cards. For your security, Relyance Bank will not request passwords, PINs, or authentication codes through email or text messages. Please review our Privacy Policy for additional information. Apple Pay®, App Store®, Google Play®, Android™, Samsung Pay®, and related marks are trademarks of their respective owners.
