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Open Account Mobile App Update

Personal Online Banking

Enhancements

We're upgrading your Personal Online Banking experience to a more modern, streamlined look and feel.

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Get valuable rebates on your business spending with Mastercard Easy Savings®.

As a Relyance Bank Business Debit Mastercard® customer, you are automatically enrolled in Mastercard Easy Savings® at no cost. This program delivers rebates on everyday business purchases such as fuel, hotels, dining, and business services. Savings are applied directly to your account with no coupons, promo codes, or extra steps!

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Benefits include:

  • Rebates at more than 40,000 participating merchant locations nationwide
  • Automatic enrollment for all eligible Relyance Bank Business Debit Mastercard® cardholders
  • Discounts on fuel, dining, travel, and business services your business already uses
  • Real savings that support your bottom line with every eligible purchase
EasySavings Benefits

Learn more and see participating merchants here: Mastercard Easy Savings®

Don't have a Relyance Bank Business Debit Mastercard®? Contact us today to order a new card for your business account and start earning automatic savings.


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Everyday purchases with your Relyance Bank Debit Mastercard could get you entries for the chance to win.*

Whether at your favorite coffee shop or local bookstore, use your Relyance Bank Debit Mastercard to receive an entry for a chance to win a 4-night trip for two (2) to San Juan, Punta Cana, or the Bahamas - or a $50 Mastercard Prepaid card.*

From 4/1/25 through 12/31/25, each eligible in-store purchase you make will earn one (1) entry for a chance to win.

Mastercard Priceless Prize

*NO PURCHASE NECESSARY. Void where prohibited. Open only to existing Mastercard cardholders who are legal residents of the 50 U.S. & DC, and legal age of majority before 4/1/25. PIN-based debit, international, corporate, online transactions, and transactions processed on a non-Mastercard operated network are ineligible. Ends 12/31/25. For Official Rules & complete details, Click here.


Relyance Bank's enhanced debit Mastercards are here!

Your enhanced debit Mastercard features the latest contactless chip technology, a fresh new design, and come packed with enhanced features. 

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Latest Contactless Chip Technology -
Just Tap & Go™

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Sleek new design for both your personal and business debit cards

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Enhanced Mastercard protection, benefits and security, plus Mastercard Identity Theft Protection™1 included at no cost


Get the most out of your debit Mastercard...

1. Activate and begin using your new card: To avoid any delays with your debit card, make sure to activate your new card as soon as it arrives in the mail. To activate your card and set your PIN, call 1 (855) 485-7039.

2. Update your payment or billing information: Contact any merchants who automatically bill your existing debit card to update your billing information with your new card number and expiration date.  

3. Add your card to your digital wallets: For the convenience of paying straight from your mobile device, make sure to add your card to Apple Pay, Google Pay, or Samsung Pay.  

4. Enroll your debit card in Card Controls from the Relyance Bank Mobile App: Card Controls offers advanced protection to always keep your card safe. Card Controls allows you to instantly lock and unlock your cards and control transactions by amount, location, merchant, and transaction type. You can also set up alerts to stay informed about how your card is used, with push notifications straight to your mobile device.  

For detailed information on your Debit Mastercard® enhanced features, review the Guide to Benefits by below.

FAQs

What enhanced benefits come with my personal Relyance Bank Debit Mastercard?

Your new card offers the latest contactless payment technology, a sleek innovative design and enhanced security features. Plus, you will gain access to Mastercard ID Theft Protection™, Mastercard Global Service™, Mastercard Airport Concierge™, Extended Warranty, Satisfaction Guarantee, and Priceless Cities and Offers® all at no cost.1

Refer to the Personal Debit Mastercard Guide to Benefits for details.

What enhanced benefits come with my new Mastercard Business debit card?

Your new card offers contactless payment technology, a sleek innovative design and enhanced security features. Plus, you will gain access to Mastercard ID Theft Protection™, Mastercard Global Service™, Mastercard Airport Concierge™, Intuit QuickBooks® Online Discount, Intuit QuickBooks Payroll, Intuit TurboTax® Discount, Mastercard Easy Savings® Program, Mastercard Biz, Priceless Golf, MasterRental™ Insurance, and Priceless Cities & Offers® all at no cost.1

Your new business debit card also comes with Mastercard Easy Savings®, a free automatic rebate program for making qualified purchases with a Relyance Bank business debit card at any participating merchants.  

Refer to the Mastercard Guide to Benefits for Business Cardholders for details.

Are contactless cards safe to use?

Yes! Contactless cards are currently among the safest forms of payment. Contactless payments are simple, fast, secure and touch-free ways to pay in person using your new Relyance Bank Debit Mastercard. Your card or device never leaves your hand, reducing the risk of loss or counterfeit, and each purchase is uniquely encrypted. You are also protected against double billing, even if you accidentally tap twice. 

Learn more about Mastercard contactless payment technology here: Mastercard Contactless 101.

What if a merchant does not accept contactless cards?
Your new debit card can still be swiped or inserted just like before. More than 90% of transactions today occur at contactless-enabled locations. For speed, security, and convenience of tapping to pay, look for the contactless symbol and use contactless payment when available. 
Where can I use my contactless card to check out?
Use your new contactless debit card anywhere you see the contactless symbol. Contactless payment is available at many of your favorite grocery stores, retail stores, restaurants and gas stations. It is easy, convenient, secure and touch-free! 
Can I use my Mastercard at merchants that do not accept Mastercard credit cards (Costco)?
Yes, you can use your new Debit Mastercard at Costco and anywhere else that accepts debit cards by entering your PIN to complete the transaction. Certain merchants may require you to enter your PIN to complete a debit card transaction.     
What is Mastercard Identity Check™ and how does it help protect my account?

We’ve partnered with Mastercard to implement advanced online purchase authentication known as Mastercard Identity Check™. This advanced fraud fighting technology helps keep your account and debit card secure from fraudulent online transactions.  

When making an online purchase from a merchant that participates in the Mastercard Identity Check™ program, you may be asked to confirm your identity by entering a One-Time Passcode. This One-Time Passcode will be sent to your contact information we have on file. Once received, you will enter this code in the checkout screen and continue your transaction as normal.

Will my debit card daily limits change?

No, your debit card daily limits will remain the same.

If you plan on making a purchase or withdrawal that exceeds your daily card limit, please contact Relyance Bank customer services at 1 (855) 365-RELY to request a temporary limit increase.

Can I still use Card Controls to manage my personal debit card?

Yes! All the same instant Card Controls you use now will be available for your new debit card. Your new debit card will first need to be enabled for Card Controls inside the Relyance Bank mobile app. Simply confirm your new card details from the mobile app, then enable the controls and notifications you would like for your new card.  

If you utilize the SecurLOCK Equip standalone mobile app to control a business card or a minor’s debit card, you will need to enable the new debit card in the SecurLOCK Equip mobile app. Click here for additional information on setting up your debit card with the SecurLOCK Equip mobile app. 

What if the card is lost or stolen?

Report a lost or stolen card to us immediately by calling Relyance Bank customer services at 1 (855) 365-RELY. You can also use Relyance Bank Card Controls in the mobile app to disable your card right away.  

Visit our Fraud Prevention page for more information on keeping your account and debit card safe.

What Relyance Bank branch can I visit to get an Instant Issue Debit Mastercard?


Headquarters

8500 Sheridan Rd

White Hall, AR 71602

Hot Springs Village - East Gate Branch

400 Ponce de Leon Dr

Hot Springs Village, AR 71909

Pine Bluff - Watson Chapel Branch

2511 Camden Rd

Pine Bluff, AR 71603

Bryant

4937 Highway 5 N

Bryant, AR 72022

Little Rock - Chenal Parkway Branch

16600 Chenal Parkway

Little Rock, AR 72223

Redfield

804 Sheridan Rd

Redfield, AR 72132

Fordyce

610 W 4th St

Fordyce, AR 71742

Little Rock - Heights Branch

1801 N Fillmore St

Little Rock, AR 72207

Sheridan

108 S Main St

Sheridan, AR 72150

Hot Springs - Central Avenue Branch

4446 Central Avenue

Hot Springs, AR 71913

Pine Bluff - Oak Park Branch

2920 Hazel St

Pine Bluff, AR 71603

Star City

102 S Lincoln

Star City, AR 71667

Hot Springs - Malvern Avenue Branch

2440 Malvern Avenue

Hot Springs, AR 71901

Pine Bluff - Olive Street Branch

5503 S Olive St

Pine Bluff, AR 71603

White Hall

7907 Dollarway Rd

White Hall, AR 71602

 

 

We're here to help!

As always, we are ready to assist you. If you have questions or need help with your debit card during this transition, please contact customer service at 1 (855) 365-RELY.

1Certain terms, conditions, and exclusions apply. See your Guide to Benefits for complete coverage and terms and conditions or call 1-800-Mastercard (1-800-627-8372).

Certain restrictions apply. See www.mastercard.us/zero-liability for details.

The Contactless Symbol and Contactless Indicator are trademarks owned by and used with permission of EMVCo, LLC.

Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

Banking products are offered through Relyance Bank. All accounts and services subject to individual approval.

You must have a checking account to obtain a debit card.