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Mobile App Update

Mobile Privacy
Disclosure

Revised: 07/2026

FACTSWHAT DOES RELYANCE BANK DO WITH YOUR PERSONAL INFORMATION?
WHY?The mobile application requests access to information stored on your device, such as location, camera, contacts, or other features you are enrolled in, to enrich and simplify your own user experience and improve our services, as well as provide additional security to protect your account.

It is important for you to understand that:
  • Before granting access to this information, you will be prompted to give the application that permission.
  • If you do not wish to grant that permission, you may decline.
  • If you later change your mind, those permissions can be updated in your device's settings.
WHAT?Some examples of information your app will request access to are:
  • Location
  • Contacts
  • Camera
HOW?To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

The application information is retained in accordance with state and federal record retention laws. Please contact us to determine specific timeframes for your personal stored information and if that information may be deleted.
QUESTIONS?Please contact Relyance Bank at 855-365-RELY regarding questions about the information included in this Mobile Privacy Disclosure or questions about this application.

You can also access the bank’s full Privacy Policy at https://www.rely.bank/privacy-policy.
Arkansas Children and Teen’s Online Privacy ActRelyance Bank does not knowingly use personal information collected from children (age 12 and under) or teens (ages 13-16) for targeted advertising, behavioral advertising, or marketing profiling.

When the Bank has actual knowledge that a user is a child or teen, personal information is collected, used and maintained only as necessary to: (1) Provide and maintain requested banking products or services; (2) Process transactions and account activity; and (3) Comply with legal and regulatory obligations.

The Bank does not sell or share personal information of children or teens with third parties for their independent marketing purposes.